Social Security offices from coast to coast are feeling the pinch of critical staff shortages, slowing down services that millions rely on. The fallout dates back to cost-cutting measures introduced during the Trump administration, which left many offices scrambling to fill empty desks and manage growing workloads.
Lines that once moved steadily are now stretching out the door. Growing wait times have frustrated retirees, disabled workers, and families seeking vital benefits. In some regions, officials warn that ongoing understaffing could force partial or even full office closures.
On International Workers' Day, hundreds of demonstrators rallied outside Social Security offices nationwide, holding signs that demanded more staff and better service. Protesters urged Congress to increase funding and prioritize frontline workers.
In Miami, where reporter Nitza Soledad Perez witnessed the impact firsthand, routine visits have become a test of patience as residents wait hours for in-person help – digital options alone aren't enough, especially for those without reliable internet access.
With midterm elections approaching, legislators may face growing pressure to resolve the staffing crisis before more offices shut their doors for good.
Reference(s):
cgtn.com
