Inside Beijingâs 24/7 Citizen Service Hotline: A Model of Efficiency
Discover how Beijingâs 12345 Citizen Service Hotline efficiently addresses the diverse needs of its 22 million residents through streamlined processes and precise coordination.
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Beijingâs 12345 Hotline: Resolving Consumer Disputes with Ease
Discover how Beijingâs 12345 Citizen Service Hotline empowers residents like Ma Ning to resolve consumer disputes and improve city governance.