In an exclusive interview, PayPal China CEO Hannah Qiu highlighted the transformative role of artificial intelligence in the fintech sector. Speaking with CGTN's Zhu Zhu, Qiu explained how AI and chatbots are revolutionizing cross-border customer service by effectively overcoming language barriers.
By integrating advanced AI technologies, PayPal China is enhancing consumer-business connections, ensuring smoother and more efficient transactions across different regions. These innovations not only streamline the user experience but also expand PayPal's reach in emerging markets, catering to a diverse and global customer base.
Qiu emphasized that the deployment of AI-driven solutions allows for real-time language translation and personalized customer support, which are crucial for maintaining strong international relationships. This strategic focus on technology aims to position PayPal China at the forefront of the fintech industry, driving growth and fostering seamless global commerce.
Reference(s):
cgtn.com
